Heavily shattered rear glass panel following accidental drop
Microsmith Electronics in Newport completed a rear glass replacement on a Samsung S20. This is one of the most common repairs we carry out at our Newport workshop, and we stock parts for a wide range of Samsung models so most jobs can be turned around the same day.
The customer’s S20 had a heavily cracked rear glass panel following an accidental drop. The rest of the phone was fully functional — screen, cameras and charging all working — but the shattered back was making it uncomfortable to hold and leaving small glass fragments on their hands.
The broken rear glass was removed using controlled heat and specialist tools. A replacement panel was bonded in place and wireless charging functionality confirmed before the device was returned. The repair is backed by our 12-month warranty on parts and labour.
If your Samsung has a similar fault, bring it into Microsmith Electronics Newport for a free quote. We serve customers from Newport, Cwmbran, Pontypool, Caerleon, and across the Gwent area. Call us on 01633 357 357, drop in, or book online.
