Customer Reviews

What Our Customers Say

Real reviews from real customers across Newport, Cwmbran and the wider Gwent area. Hundreds of repairs completed — here is what people think.

5.0
★★★★★
Excellent Rating Based on 600+ verified reviews
5.0 ★
Google Reviews
4.8 ★
Facebook Reviews
600+
Happy Customers

Live review feed coming soon. We are setting up automatic import from Google and Facebook. In the meantime, here is a sample of our most recent reviews.

S
Sarah J.
March 2025
Google

Brought my iPhone 13 in with a smashed screen and it was fixed same day. Really professional service and the price was fair. Would definitely recommend to anyone in Newport.

iPhone 13 Screen
D
Dave T.
February 2025
Google

My MacBook Pro wouldn't turn on and I thought it was gone for good. Mike diagnosed it quickly — turned out to be a swollen battery. All sorted within a couple of days. Great service.

MacBook Pro Battery
E
Emma H.
January 2025

Absolutely brilliant! My Samsung Galaxy screen was completely shattered. They fixed it the same day at a really reasonable price. Really friendly and helpful too.

Samsung Galaxy S22
J
James L.
March 2025
Google

Took my PS5 in with a disc drive fault — had it back within 3 days. Really impressed with the communication throughout and the final result. Highly recommend.

PS5 Disc Drive
R
Rachel W.
February 2025
Google

Very professional and knowledgeable. Fixed my laptop screen and keyboard for a great price. Will 100% be back if I ever need another repair. Thanks Microsmith!

Laptop Screen & Keyboard
P
Paul M.
January 2025

Good service. Brought in an old iPad with a cracked screen — sorted quickly and at a fair price. Only small note was a slight wait when I dropped it off but no big issue.

iPad Screen
L
Lisa B.
December 2024
Google

My son dropped his Nintendo Switch and cracked the screen. Microsmith had it fixed by the next day. He was over the moon. Great communication and really friendly staff.

Nintendo Switch Screen
T
Tom S.
November 2024
Google

iPhone wouldn't charge at all. Turns out it was just fluff in the charging port but they cleaned it out for free and checked the whole phone over. Brilliant — saved me buying a new one.

iPhone Charging Port
K
Karen D.
October 2024

Got my laptop sorted after a coffee spill. I thought it was completely dead. They cleaned it and replaced a few keys and it's working perfectly again. Cannot thank them enough.

Laptop Water Damage

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